Saturday, December 1, 2012

~Resolving Conflict!

~RESOLVING CONFLICT~

When being asked to think abut conflict in either my professional or personal environment, several encounters come to mind. However, I'd like to reflect on the personal aspects rather than the professional at this time.

Scenario: It is the holiday season and my husband and I are shopping for Christmas gifts. My husband looks over to me after I had spent a few dollars on items that our daughter have on her Christmas list and says, I am going to buy ( he has an outside child) my son items and I can buy Jonaisa ( our daughter) things later. 

Without asking any questions, I looked at him and began to yell using language that is definitely inappropriate. After about two long minutes of telling him how I feel and that he has to take care of all of his responsibilities, I felt a little bad. Being a man, he confronted me, letting me know that I was wrong and should understand where he was coming from. I felt as tough he was putting our daughter last (yes I am sensitive about this). Instead he wanted to ensure that hiss son items are shipped and under his tree before Christmas. 

Two strategies that I have learned that would help me deal with conflict is the cooperative strategy and taken from the nonviolent communication, "10 Steps to Peace".
When it comes to the cooperation strategy it is important because when I communicate, I want my relationship to benefit and have goals that with benefit all of us. When I think about the steps to keeping the peace, I will have to center everything on me making the necessary change to ensure improvement or satisfaction. I have learned from experience that the only person you can change is yourself.

The 3 R's is always a great strategy as well. In all we do being respectful and responsive in a positive manner should give great rewards in return.

This week has been great. I printed a view things from the NVC website and used with my staff to help build teams while improving the culture in the center and believe it or not, it has to start with the way we communicate with each other. 

4 comments:

  1. I love your post that is a very touchy subject when your partner have outside children. I too goes through the same thing and found myself aguring a lot about this subject. THanks for sharing.

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  2. I can understand both parties. I'm sure this is a big conflict and a touchy subject at hand. Maybe ya'll could have went shopping at one time for both children. I glad you both worked it out. Good Luck!!!

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  3. This week’s information was very beneficial. I do believe that it will not only help us in our professional environments but or personal environments as well, especially with our spouses. They have certainly been to topic of discussion through this course

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  4. Hi Katrina,

    This was an eye-opening post. It reminded me of Katara's post in the sense that it is so helpful to think before we speak. That is something I am guitly of. I am always so afraid that I will forget important points that I just blurt things out in conversation or arguments. As a result, I miss out on opportunities to resolve conflict at times. You scenario is one which probably happens more frequently that we think.

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